Swift Solution Pvt Ltd
Effective Date: September 1, 2025
Last Updated: September 1, 2025
Version: 1.0
Swift Solution Pvt Ltd ("Swift Solution," "we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at https://www.itswift.com (the "Website"), use our e-learning development services, or otherwise interact with us.
We understand that privacy is fundamental to trust, and we are dedicated to being transparent about our data practices. This policy has been designed to comply with applicable privacy laws, including India's Digital Personal Data Protection Act, 2023 ("DPDP Act"), the European Union's General Data Protection Regulation ("GDPR"), the California Consumer Privacy Act ("CCPA"), and other relevant privacy regulations worldwide.
We are a leading e-learning development company based in Bangalore, Karnataka, India, with over 25 years of experience in providing custom e-learning solutions, corporate training programs, microlearning modules, and learning management system implementation services to organizations globally.
We are committed to processing your personal data lawfully, fairly, and transparently, ensuring that your privacy rights are respected and protected at all times.
This Privacy Policy applies to all users of our services worldwide, including but not limited to:
This policy covers all interactions with Swift Solution, including:
Swift Solution Pvt Ltd acts as the data controller (or "Data Fiduciary" under Indian law) for personal information collected through our services.
Address: # 31, 14th Main, Agromore Layout, Atthiguppe Extn, (Near to Chandra Layout Water Tank), Vijaynagar, Bangalore - 560 040 Karnataka
Phone: 080-23215884
Email: swiftsol@itswift.com
Corporate Identification Number (CIN): U72900KA2000PTC026847
We collect personal information that you provide directly to us, information we obtain automatically when you use our services, and information from third-party sources. The types of information we collect depend on how you interact with our services.
We use your personal information for various legitimate business purposes, always in accordance with applicable privacy laws and with appropriate legal basis.
Under applicable privacy laws, we must have a valid legal basis for processing your personal information. We rely on the following legal bases:
For marketing communications, newsletter subscriptions, and optional data collection, we obtain your explicit, informed, and freely given consent. You may withdraw this consent at any time.
Processing your information is necessary to perform our contractual obligations, deliver the e-learning services you have requested, and fulfill our commitments under service agreements.
We process information for legitimate business interests, including improving our services, ensuring security, preventing fraud, and maintaining business records, provided these interests do not override your fundamental rights.
We do not sell, rent, or trade your personal information to third parties.
We may share your information only in the following circumstances:
We may share information with carefully selected service providers who assist us in delivering our services, including cloud hosting providers, payment processors, and technical support services. These parties are contractually bound to protect your information.
We may disclose information when required by law, legal process, court order, or government request, including responses to lawful requests from public authorities.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
We respect your privacy rights and provide mechanisms to exercise control over your personal information. Your rights may vary depending on your location and applicable laws.
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
As a global e-learning services provider, we may transfer your personal information across international borders to deliver our services effectively, always with appropriate safeguards in place.
We are committed to protecting the privacy of children and do not knowingly collect personal information from individuals under the age of 18 without appropriate parental consent.
Our services are designed for businesses and professional users. If we become aware that we have collected personal information from a child under 18 without verified parental consent, we will take steps to delete such information promptly.
Our website and services may contain links to third-party websites, applications, or services that are not owned or controlled by Swift Solution. These websites have their own privacy policies, and we are not responsible for their privacy practices or content.
We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or other factors. For material changes, we will provide prominent notice on our website and may send direct notifications to registered users.
We welcome your questions, comments, and concerns about this Privacy Policy and our privacy practices.
Email: privacy@itswift.com
Phone: 080-23215884
Address: # 31, 14th Main, Agromore Layout, Atthiguppe Extn, Vijaynagar, Bangalore - 560 040 Karnataka
Email: info@itswift.com
Website: https://www.itswift.com
Grievance Officer: grievance@itswift.com
Response within 72 hours, resolution within 30 days
This Privacy Policy and any disputes arising from or relating to it shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles.
The courts of Bangalore, Karnataka, India shall have exclusive jurisdiction over any disputes arising from or relating to this Privacy Policy or our privacy practices.
Swift Solution Pvt Ltd is committed to maintaining the highest standards of privacy protection and data security. This Privacy Policy reflects our dedication to transparency, accountability, and respect for your privacy rights.
We recognize that privacy is not just a legal requirement but a fundamental aspect of trust in our professional relationships. We will continue to evolve our privacy practices to meet changing legal requirements, technological developments, and your expectations.
Document Version: 1.0
Effective Date: September 1, 2025
Next Review Date: September 1, 2026
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